Contact
The fastest way to reach us is email: hello@travelpaylab.com
We read everything. We reply to most things within a few business days, and to accuracy complaints faster than that.
What to send where
| Corrections and accuracy | Please include the page URL, the specific figure or statement you are disputing, and a source if you have one. Errors in tax or pay figures get priority over everything else in the inbox. |
|---|---|
| Questions about the calculator | Tell us what you entered and what looked wrong. We cannot advise on your personal tax position — see below — but we can explain what the tool is doing and fix it if it is doing it incorrectly. |
| Suggestions and requests | Missing feature, a guide you wish existed, a state rule we have handled badly. Genuinely welcome. |
| Press and research | Happy to talk, and happy to share the methodology behind any figure we have published. |
| Advertising | Display advertising on this site is served programmatically. We do not sell sponsored articles, do not accept paid links, and do not take referral fees from staffing agencies. Please do not ask. |
| Privacy requests | Access, deletion or opt-out requests under GDPR, CCPA/CPRA or similar — use the same address and mention "privacy request" in the subject line. See the privacy policy. |
What we cannot do
We cannot answer questions about your individual tax situation, tell you whether your tax home qualifies, review your contract, or advise on a specific agency or offer. Those are questions for a tax professional who specialises in travel healthcare, or for a licensed attorney. Answering them here would be both unhelpful and irresponsible — see the disclaimer.
Send a message
This form opens your own email client with the details filled in — nothing is submitted to, stored on, or transmitted through this website. If it does not work on your device, just email hello@travelpaylab.com directly.
Response times
TravelPayLab is a small independent project, not a company with a support desk. Corrections are handled quickly; everything else may take a little longer. If something is genuinely wrong on the site, say so plainly in the subject line and it will get looked at the same day.